Help
Welcome To The Karacha.com Help Page
Below you will find information on how to shop, return products and ask us questions.
How to contact Karacha?
At karacha we try to offer as much information on a product page as possible, but if you have some questions before or after purchase feel free to contact us.
Shipping Charges
One of our most common questions is how much will it cost to ship my order? At Karacha we offer Free Shipping on all UK Mainland orders over £150 and express delivery is also available on all orders, for more information on shipping charges click here.
Returns
If you purchased an item within the last 28 days and are experiencing a problem and would like to return it for a refund or replacement click here for more information.
Warranty
If you purchased an item more than 30 days ago and are experiencing a problem click here for full warranty information.
Buying For Education?
If you would like to order instruments on behalf of your school or invite Karacha to tender, then please visit our school buyer section.
Buying For a Shop?
If you run a music business and would like to supply Karacha brands visit our trade section.
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